FAQ's

RECURRING ORDERS

Recurring orders are automatically generated based chosen frequency and are debited from your chosen card. You can cancel this instruction for generation at any time or your preferred card. Simply log into your account and follow the instructions. 

PROFESIONAL TEAM PARTNERSHIPS

If you are a professional team and wish to partner with us, please contact us at hello@soccersupplement.com or on 01494725672.

TEAM SPONSORSHIP

We sponsor a number of professional and amateur teams. If you wish to discuss sponsorship please contact us at hello@soccersupplement.com or on 01494725672.

BANNED SUBSTANCES

All of our products are certified as carrying no banned substances under the Informed-Sport® screening program. Our customers can be assured that all of our products are safe to use.

UNDER 16 USE

All of our products are safe for use for customers under 16 years old. We would recommend however that the Focus90® is not used by under 16's given the Caffeine content.

ALLERGY INFORMATION

Please check the label for full allergy information. 

SHIPPING

Please see Shipping Section of this website. 

RETURNS

Your rights to return goods are protected under the EU Distance Selling Directive.

In the event that you are not satisfied with your order you have the right to cancel within 14 days of the contract, or 14 days of receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment refunded, although if the goods have been delivered these will need to be returned first. Unfortunately we cannot cover the cost of return postage.

In the event we agree the return of a product, the product must not be opened in anyway and still in original condition. 

Please contact the customer service team on 01494 725672. for returns.